Director Customer & User Experience (m/f/d)
UX Design & Usability Engineering
designaffairs is a strategic design consultancy with the brains, hands, hearts and guts to rock the future. We believe only exploration beyond boundaries will spark truly new ideas that enable our clients to grow and create a sustainable future.
We offer you an exciting and interdisciplinary work environment, including close collaboration with the Visual Design and Interaction Technology team colleagues and the Business Development unit. The interfaces with other internal teams – Design Strategy, Research, Industrial Design and Software Development – enrich your working environment.
- As an Director Customer & User Experience (m/f/d) you are the primary point of contact, you are consulting and inspiring mainly one client in the field of User Experience, interaction design and service concepts.
With your background and your analytic, still creative approach you solve complex UX-challenges with a software focus.
You will lead your own projects, hold client presentations, do workshop moderations, pricing, shaping and negotiation of projects.
You will overall lead the professional teams working for the client.
With your enthusiastic, energetic mind-set you will assure a high level of service for the client and kick off knowledge transfer within our team.
You have already independently accompanied interdisciplinary project teams and managed clients.
You can inspire people with your in-depth knowledge in User Experience, User Research, agile Software Development or Usability Engineering.
Your experience comes from different industries and a commercial environment. Automotive experience and previous work in design agencies is a plus.
Please note: Proficiency in German (min. C1) and English language is required for this position.
What we offer
Our agency advises successful brands worldwide and supports customers in the development of holistic product experiences. We think outside the box and change perspectives. Our dynamic team structure and flat hierarchies promote open exchange - we create innovative solutions that inspire. We are more than 100 creative minds: ergonomists, strategists, engineers, designers and ethnographers in Munich, Erlangen and Shanghai. Team spirit really matters to us! Together we enjoy cooking or barbecuing and love to relax on the rooftop terrace.
Do you have the spirit of an Xplorer and are you interested to become a Director Customer & User Experience (m/w/d)?