About us

designaffairs is a strategic design consultancy with the brains, hands, hearts and guts to rock the future. We believe only exploration beyond boundaries will spark truly new ideas that enable our clients to grow and create a sustainable future.

We are looking for a Senior/Principal Business Designer (m/f/divers) who is capable of leading project teams and clients to deliver new offers and ventures to market, using a design or discovery-driven approach to learn, build, and test businesses as prototypes. As a design-savvy business designer, you turn qualitative or quantitative user and customer research into a strategy. You ideate and formulate opportunities using tools such as the business model and value proposition canvas - more importantly you translate user issues into a viable business with a clear innovation & capabilities roadmap.

Your Responsibilities

• In this role, you will get exposure to and/or be involved in all parts of the design process: proposal writing, client relationship development, user research, concept development, prototyping, and design stewardship.

• You must be comfortable navigating end-to-end product life cycles, business model design, market analysis, financial modelling, and implementation.

• You analyse the market (TAM, SAM, competitors and target segment) and provide market insights; derive insights based on empirical research (qualitative/quantitative).

• You translate user requirements and business goals into strategic experience design artefacts such as customer journeys, use cases, front and backstage service blueprints.

• You uncover, build and develop innovation opportunities service & business models for our clients, based on the business model canvas and the value proposition canvas.

• You develop organizational structures, business processes, change roadmaps including innovation and capabilities roadmaps and go-to-market strategies. 

• Strong stakeholder management skills, and an excellent communicator (written and verbally).

• You are an open-minded team player, with a high level of initiative and you love to learn and try-out new methodologies.

Your Profile

• You have a minimum of 5+ years of experience in a creative, digital innovation, or technical development role with at least 4+ years’ experience in leading projects and teams.

• In your past life, you may have been an entrepreneur, product manager, or consultant.

• You are accustomed to User-Centred & Participatory Design methods, approaches, processes. 

• You are competent in facilitating co-creation & design thinking workshops including a Google-like design sprint.

• You naturally foster Lean start-up, Agile and growth hacking mindsets, methodologies and practices. 

• You have vast prior expertise in the RFX sales processes; proposal writing and quotations for projects.

• You are willing to travel.

• Please note: Proficiency in German (min. C1) and English language is required for this position.

What we offer

Our agency advises successful brands worldwide and supports customers in the development of holistic product experiences. We think outside the box and change perspectives. Our dynamic team structure and flat hierarchies promote open exchange - we create innovative solutions that inspire. We are more than 100 creative minds: ergonomists, strategists, engineers, designers and ethnographers in Munich, Erlangen and Shanghai. Team spirit really matters to us! Together we enjoy cooking or barbecuing and love to relax on the rooftop terrace.